samvaad.ai by Automate Freely
Conversational voice agents for Bharat
AI that calls and talks
in every Indian language.
Human-like outbound & inbound phone agents that converse fluently in 22 Indian languages — at a fraction of the cost of global voice-AI platforms that don't even support Hindi.
The Problem
India runs on phone calls — in languages AI can't speak.
90%+
of Indians prefer regional languages over English
₹ Lakhs
spent monthly on manual tele-calling teams with high attrition
0
global voice-AI platforms (Vapi, Retell, Bland) support Indian languages
- Collections, lead-qualification, reminders & support still rely on human callers.
- Agents are expensive, inconsistent, hard to scale, and churn constantly.
- Existing AI voice tools are English-only and built for US phone networks.
- A Hindi / Tamil / Telugu / Bengali caller hits a wall the moment they speak.
The Solution
A voice agent that picks up the phone and holds a real conversation.
samvaad.ai places and receives live phone calls, understands the caller's language automatically, and responds in a natural human voice — end to end, in real time.
Speaks 22 languages
Auto-detects & switches, including code-mixed Hindi-English.
Real-time
Sub-second response. Feels like a human, not an IVR.
Knows your data
RAG over your catalogue, CRM & knowledge base.
Outbound + inbound
Campaigns, reminders, support lines, lead qualification.
Experience It
Hear samvaad.ai speak — in an Indian language.
This is a live sample of our AI voice. No post-production, no actors — pure real-time synthesis in an Indian regional language.
How It Works
Four real-time layers, stitched into one call.
📞 Caller
→
Telephony
→
Speech-to-Text
→
AI Brain
→
Voice Synthesis
→
📞 Caller
Conversation engine
Resumable sessions, structured data capture, human-agent fallback.
Knowledge (RAG)
Vector store over your products, policies & FAQs.
Dashboard & analytics
Transcripts, outcomes, conversion & campaign reporting.
Why Now
The Indian-language voice stack just became production-grade.
Indian-language speech models matured
- Production-ready STT & TTS across 22 Indian languages with telephony-grade, sub-250ms streaming.
- Code-mixed (Hinglish) speech handled natively — no extra routing.
LLMs are cheap & multilingual
- State-of-the-art models now have strong Indic language understanding.
- Real-time voice pipelines are a solved, deployable architecture.
Telephony is commoditised in India
- Outbound PSTN calls at sub-₹1/min through India-native and global carriers.
Incumbents are absent
- Vapi, Retell, Bland — all English-only, US-first.
- First-mover window for an India-native player.
Market
Every business that makes outbound calls is a customer.
BFSI
Collections, EMI reminders, KYC, lead qualification
E-commerce
COD confirmation, delivery, win-back
Healthcare
Appointments, follow-ups, reports
EdTech / SME
Admissions, support, surveys, feedback
India has millions of tele-calling seats across BFSI, retail, healthcare and services. Even a single AI agent replaces a multi-shift human desk — and serves callers in their own language, 24×7.
Competitive Landscape
Cheaper than global platforms — and the only one that speaks Indian languages.
Technology & Moat
Best-in-class AI components, owned orchestration.
Our platform
- 22-language STT — auto language detection, code-mixed speech, telephony-optimised
- 35+ Indian voices TTS — authentic accents, sub-250ms first audio byte
- Multilingual LLM — strong Indic comprehension, swappable as the market evolves
- Knowledge layer — RAG over your data, no hallucinations on domain facts
- India telephony — TRAI/DLT/DND compliance built in
Where we win & defend
- Orchestration layer — latency, barge-in, language routing
- Domain prompts & voice personas per industry & dialect
- Proprietary call data → fine-tuning flywheel
- Compliance — TRAI / DLT / DND built in
- Vendor-agnostic — swap any layer as the market improves
Business Model
Usage-based SaaS.
Pay-as-you-go
Per-call pricing. Land small, expand with volume.
Platform subscription
Monthly per-number + seats for dashboard, analytics & campaign tools.
Enterprise
Custom voices, on-prem/VPC, SLAs, fine-tuned models, volume discounts.
Cost Structure
What it costs to run at scale.
Monthly platform costs
Fixed overhead — same whether you make 10 calls or 10,000.
|
Infrastructure & compute
Servers, storage, real-time call handling
|
₹15,000 |
|
AI & speech platform
Language understanding, voice synthesis access
|
₹7,000 |
|
Phone lines & tools
20 dedicated lines, monitoring, compliance
|
₹3,000 |
| Total monthly fixed |
₹25,000 |
Variable — per call
₹10
per 3-minute call · all AI processing included
Pure pay-as-you-go. Zero cost when idle — no wasted spend between campaigns.
At 1,000 calls / month
Typical early customer running a daily outreach campaign.
| Fixed platform |
₹25,000 |
| Variable (1K calls × ₹10) |
₹10,000 |
| Total operating cost |
₹35,000 |
Equivalent human team for 1,000 calls/day: ₹80,000–₹1,20,000/mo